I recently ordered the EV EKX‑18SP and unfortunately the first unit arrived damaged during transport. Thomann handled the situation perfectly — no hassle at all, and they arranged a replacement right away. Really impressed with their customer service.
As for the sub itself: absolutely amazing. Deep, tight, and powerful bass that you can both hear and feel. Combined with my EV EKX‑15P tops, the system really shines — the built‑in presets make it incredibly easy to match the sub and tops perfectly. Everything sounds great right out of the box. It is not a light sub in terms of weight.
The user interface is also very well designed: clear, intuitive, and easy to navigate, which makes setup quick and straightforward.
In short: a fantastic subwoofer, powerful performance, very user‑friendly and great price. The EKX‑18SP really completes the setup — highly recommended for anyone wanting strong, clean bass that you can feel as much as hear. Might as well buy a second one in the future.